Celebrate, Connect, and Engage: Introducing Moments
Think of Moments as your agency's community bulletin board. See attached downloadable file of content guide and ideas.
How Moments Works
Birthdays
- Automatic posts to celebrate caregivers’ birthdays with daily posts that include their first name and last initial.
- Multiple birthdays on the same day? No problem—names will be grouped into one celebratory post.
- This feature works whether or not your agency has birthday rewards enabled.
- These posts can be turned off
Milestones
- Recognize major retention milestones like hours worked or key visits.
- We’ll celebrate:
- First Visit
- Second Visit
- 50 Hours, 100 Hours, 200 Hours, 500 Hours, and 1,000 Hours
- Posts include caregiver names only, with no points shown.
Redemptions
- Celebrate caregivers who redeemed rewards in the past week.
Posts highlight aggregated data, like:
🎉 Cheers to our [x] team members for redeeming [xxx] points—your well-deserved rewards are ready to go!
- Redemptions are grouped into posts to make celebrations feel collective and impactful.
Admin Announcements
- Admins can create posts through a simple text box and preview how they’ll look on mobile.
- Announcements are shared exclusively in the app, keeping inboxes and SMS notifications clutter-free.
- Mixed media: posts can include video, images, and URL links
Why You’ll Love Moments
- Celebrate at no extra cost: Highlight achievements without affecting your rewards budget.
- No celebrations missed: Automated posts ensure milestones, birthdays, and redemptions are always recognized.
- Drive app engagement: Encourage your team to use the app by celebrating peers and earning points.
- Streamlined communication: Share updates and announcements directly in the Moments feed.
Post a Moment
With Moments, celebrating your team has never been easier. Let's walk you through posting your first Moment!
- Login to your Admin account, and select the Moments tab:
- Type in the Moment you want to showcase, preview the post, and then click Post on feed:
- On the next screen, click the "Share post" button if you are happy with your decision:
- If you have a Rewards account, you can view the post by logging in and selecting the Moments tab:
- You will see your post at the top of the screen:
It's just that easy to share Moments and milestones with your caregivers!