As your team grows, you may need multiple admins in your account, but not everyone needs the same level of access. Managing admin accounts helps you keep your account secure, organized, and aligned with each person’s responsibilities.
This guide points you to the right place depending on what you need to do.
What you can do
Use the articles below to manage admin accounts at any stage:
Add an admin account
Create a new admin and set their permissions and access level.
Best for onboarding new coordinators or managers.Edit an admin account
Update permissions or access for an existing admin when responsibilities change.Deactivate an admin account
Remove access for admins who no longer need it, while keeping historical data intact.
Good to know
Only admins with Full Access can add, edit, or deactivate other admin accounts.
Changes to admin permissions take effect immediately.
Deactivating an admin does not delete historical activity or records or remove the Admin from Caribou.
If you’re not sure which option you need, start with the article that best matches what you’re trying to do. If you still have questions, our Support team can help.