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How to redirect a candidate from the Caribou quick application to a full ATS application

 

Overview

With our ATS redirect link feature, candidates who pass the screener questions can be automatically redirected to your agency’s ATS application. Previously you could add a link to an email or SMS, but now candidates can be redirected immediately to your ATS application. This reduces drop-off and gets qualified candidates into your system faster.
 

Before you start

- You need admin access to your agency settings in Caribou.

- Have your ATS application URL ready. This is the direct link to your job application form.

- Decide whether to use redirect OR your existing ATS integration. Do not use both for the same job to avoid duplicate candidates.
 

Steps to set up an ATS redirect URL

  1. Go to Jobs in the dashboard
  2. Create a new job or navigate to the job you want to configure
  3. Navigate to the job you want to configure.

  4. Scroll down to “Redirect URL” 

    a.

  5. Paste your ATS application URL

    a. If you use Arla

  6. Save

When a candidate passes the screener, they will be redirected to this URL automatically.
 

Flow for an employee and candidate

  1. Employee shares job with friend/candidate
  2. Candidate clicks on link and applies to the quick Caribou application
  3. If candidate passes the screener questions, they are redirected to the ATS redirect link where they can fill out the full ATS application
    1. The candidate will receive an email or SMS if configured
  4. If candidate does not pass the screener question they receive an acknowledgement email
     

FAQs

What happens if a candidate does not pass the screener questions?

  • Candidates who do not pass the screener questions and are not redirected. They will receive an email confirmation that the application was submitted, but they will be auto-rejected in the admin dashboard

What happens if I do not have any screener questions?

  • If you have no screener questions, candidates are always redirected to your ATS URL after completing the Caribou form.

Do candidates have to fill out their information in Caribou and the ATS application?

  • Caribou does not pre-fill any fields in your ATS application except for Arla.ai links. Candidates must enter the all fields in the ATS application
  • For agencies using arla.ai links, the candidates name, email and phone number get pre-populated

When do employees who made the referral earn points? 

  • The referring caregiver earns points for "Candidate expresses interest" when the referral completes the Caribou form. This happens before the redirect.

Can I have a different ATS redirect URL for different jobs? 

  • Yes, the Redirect URL link is configured per job posting. You can have a different URL for each job. Ensure that if these links change, that you update the link in the Caribou job.

What’s the difference between an ATS integration and the ATS Redirect URL?

Use ATS integration if:

- You want candidate data synced automatically between Caribou and your ATS.

- Your ATS is supported by Caribou's integrations.

Use redirect URL if:

- Your ATS is not supported by an integration.

- You want a simple setup without data syncing.

- You prefer candidates apply directly in your ATS.

Do not use both for the same job. This can create duplicate candidate records.
 

Need help?

Contact Caribou support at support@caribou.care or through the in-app chat.